The video and audio tracks are out of sync when I play the converted video file.

Make sure the file you convert (the original one) is not corrupt.

Try to play the whole original file with Movavi and with other media players.

If it plays fine, then download and install Codec Pack, to get all popular media codecs to your computer.

Please launch Movavi Video Converter, go to Settings -> Preferences -> Acceleration tab and disable all the ticked accelerations and try the conversion again.

If the problem remains, please contact our Support Team filling this feedback form, and provide the full information on the problem.

2.25 (4)
Article Rating (4 Votes)
You’ve Already Voted.
Attachments
There are no attachments for this article.
Comments
There are no comments for this article. Be the first to post a comment.
Full Name
Email Address
Security Code Security Code
Related Articles RSS Feed
When I add file there is the error: Can’t open file. Unknown format or corrupted file.
Viewed 6956 times since Sun, May 17, 2015
There are "black bars" on the converted video. What should I do?
Viewed 4831 times since Sun, May 17, 2015
I cannot enable NVIDIA hardware acceleration
Viewed 9541 times since Wed, May 6, 2015
How long does it take to convert the file?
Viewed 7448 times since Tue, May 5, 2015
How to trim video or audio files
Viewed 5022 times since Wed, Feb 17, 2016
Can I increase the volume of the output video?
Viewed 7791 times since Sun, May 17, 2015
A small window stating "404 Not Found" blocks the program after launch
Viewed 3372 times since Mon, Jan 16, 2017
I can’t launch the program. I double-click the icon but nothing happens. What’s wrong?
Viewed 7358 times since Sun, May 17, 2015
How can I change the frame size of the output video?
Viewed 5387 times since Sun, May 17, 2015
Video Converter shuts in the middle of conversion.
Viewed 4429 times since Sun, May 17, 2015