"An unknown error occured" during the export. I cannot save and export my project.

The below article is relevant for Movavi Video Editor 11 and higher, Movavi Video Suite 15 and higher, Movavi Screen Capture Studio 7 and higher ('Edit Video'), Movavi Slideshow Maker for Windows OS.

This type of errors can be caused by several reasons: 

  • encoder stops due to the incorrectly functioning drivers.

Try disabling the Intel acceleration on the Video Editor menu Settings - Preferences - Acceleration. 

  • such issues may also occur when the file name or path contain the symbols " * : " ' < > / \ | ?"  .

    Remove such symbols from the project name.

  • check the amount of the free space on your hard drive, if required, change the output drive.

In order to avoid the issue in the future, check whether your graphic card drivers are up-to-date.

If you have 2 graphic cards and the above methods do not help, consider switching to your embedded card as preferable. 

 

2 (3)
Article Rating (3 Votes)
Rate this article
Attachments
There are no attachments for this article.
Comments
There are no comments for this article. Be the first to post a comment.
Full Name
Email Address
Security Code Security Code
Related Articles RSS Feed
Exported file has no video, but I can hear audio playing.
Viewed 10293 times since Mon, May 25, 2015
I want to add overlays
Viewed 8448 times since Fri, Mar 18, 2016
A small window stating "404 Not Found" blocks the program after launch
Viewed 6533 times since Mon, Jan 16, 2017
Project exporting goes very slow
Viewed 6642 times since Wed, May 20, 2015
How to cut a video
Viewed 6378 times since Wed, Nov 16, 2016
Program interface is too large or too small for my screen (DPI issues)
Viewed 7352 times since Tue, Jan 31, 2017
How to get rid of the trial watermark
Viewed 7017 times since Wed, Nov 16, 2016
Video and audio in resulting file are out of sync.
Viewed 10782 times since Wed, May 20, 2015
How to export videos
Viewed 5764 times since Wed, Nov 16, 2016