I cannot launch the program after updating Windows 10

Note: This issue was fixed from our side with the following updates:

You can download and install a fixed version of each program by clicking a corresponding link above.


This issue is most probably related to the latest Microsoft update of Windows 10 (KB4014329).

While our developers are working on a fix, please try the following as a temporary workaround:
1. Get to software installation folder by right-clicking a program shortcut and selecting Open file location;
2. Remove files named DecoderMF.dll and EncoderMF.dll;
3. Retry launching the program.

 

A screenshot showing a workaround for the issue.

Attachments
There are no attachments for this article.
Comments
There are no comments for this article. Be the first to post a comment.
Full Name
Email Address
Security Code Security Code
Related Articles RSS Feed
How do I cancel my monthly subscription to Movavi Video Converter ?
Viewed 1840 times since Mon, Apr 3, 2017
When I add file there is the error: Can’t open file. Unknown format or corrupted file.
Viewed 6956 times since Sun, May 17, 2015
How to add titles
Viewed 3165 times since Wed, Nov 16, 2016
How can I reduce size of the output video?
Viewed 6997 times since Wed, May 6, 2015
I tried to convert the video but got an error ’External conversion module does not respond’.
Viewed 22320 times since Sun, May 17, 2015
Why MP4 should have 4Gb limitation?
Viewed 5587 times since Wed, May 6, 2015
How can I change the frame size of the output video?
Viewed 5387 times since Sun, May 17, 2015
Is it possible to adjust metadata for converted file?
Viewed 3898 times since Wed, Feb 17, 2016
I receive message ’program is already running’ when trying to launch Screen Capture
Viewed 5793 times since Wed, May 27, 2015