I cannot launch the program after updating Windows 10

Note: This issue was fixed from our side with the following updates:

You can download and install a fixed version of each program by clicking a corresponding link above.


This issue is most probably related to the latest Microsoft update of Windows 10 (KB4014329).

While our developers are working on a fix, please try the following as a temporary workaround:
1. Get to software installation folder by right-clicking a program shortcut and selecting Open file location;
2. Remove files named DecoderMF.dll and EncoderMF.dll;
3. Retry launching the program.

 

A screenshot showing a workaround for the issue.

Attachments
There are no attachments for this article.
Comments
There are no comments for this article. Be the first to post a comment.
Full Name
Email Address
Security Code Security Code
Related Articles RSS Feed
I tried to convert the video but got an error ’External conversion module does not respond’.
Viewed 23725 times since Sun, May 17, 2015
I receive message ’program is already running’ when trying to launch Screen Capture
Viewed 7747 times since Wed, May 27, 2015
How to trim video or audio files
Viewed 6254 times since Wed, Feb 17, 2016
My imported videofile has no video/audio in Editor.
Viewed 9266 times since Mon, May 25, 2015
How many files can I convert simultaneously in Converter?
Viewed 7395 times since Wed, May 27, 2015
Video Converter shuts in the middle of conversion.
Viewed 5513 times since Sun, May 17, 2015
All of the modules in Video Suite except Editor work fine - when I launch Editor I receive Windows error message
Viewed 3538 times since Wed, May 27, 2015
I want to reverse video
Viewed 4634 times since Wed, Feb 17, 2016
How to update GPU Drivers?
Viewed 463928 times since Wed, May 6, 2015
Can I schedule start time and duration of my screen recording?
Viewed 8014 times since Tue, May 26, 2015