Payment issues

If you have any payment related question or issue, need to get an invoice or you haven't received your Backup CD, you can contact Avangate store directly at

Also you can log into Avangate myAccount at

With Avangate myAccount you can:
- review your order history;
- print order details;
- retrieve license keys;
- get invoices for your orders (note that invoices are not available instantly, it may take up to 10 hours to be generated);
- find support coordinates such as phones and email addresses from software publishers that you bought from;
- edit your personal data for future use;
- opt for automatic form fill for future orders with Avangate;
- download purchased software (available only with a Download Insurance Service purchase)

Plus, you can contact them by phone:

Hotline: +1 (650) 963-5701 / (888) 247-1614 (USA/Canada)
+31 88 0000008 (International)
(24/7 English phone support for online payment related issues.)


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