Payment issues

If you have any payment related question or issue, need to get an invoice or you haven't received your Backup CD, you can contact Avangate store directly at

Also you can log into Avangate myAccount at

With Avangate myAccount you can:
- review your order history;
- print order details;
- retrieve license keys;
- get invoices for your orders (note that invoices are not available instantly, it may take up to 10 hours to be generated);
- find support coordinates such as phones and email addresses from software publishers that you bought from;
- edit your personal data for future use;
- opt for automatic form fill for future orders with Avangate;
- download purchased software (available only with a Download Insurance Service purchase)

Plus, you can contact them by phone:

Hotline: +1 (650) 963-5701 / (888) 247-1614 (USA/Canada)
+31 88 0000008 (International)
(24/7 English phone support for online payment related issues.)


There are no attachments for this article.
There are no comments for this article. Be the first to post a comment.
Full Name
Email Address
Security Code Security Code
Related Articles RSS Feed
How do I cancel my monthly subscription to Movavi Video Converter ?
Viewed 6626 times since Mon, Apr 3, 2017
What is the Subscription? How does it work?
Viewed 8509 times since Thu, May 7, 2015
What are the trial limitations?
Viewed 6271 times since Thu, May 7, 2015
What is Avangate?
Viewed 5543 times since Wed, May 13, 2015
What is a Personal license?
Viewed 6670 times since Wed, May 13, 2015
How to upgrade the program?
Viewed 7333 times since Thu, May 7, 2015
When will the credit appear on my credit card?
Viewed 5994 times since Wed, May 13, 2015
Can I purchase the second license for discounted price?
Viewed 6017 times since Wed, May 13, 2015
Do I have to pay sales tax?
Viewed 5154 times since Thu, May 7, 2015
I want to install your program on PC and laptop to use it at the same time.
Viewed 6871 times since Thu, May 7, 2015