Payment issues

If you have any payment related question or issue, need to get an invoice or you haven't received your Backup CD, you can contact Avangate store directly at http://www.avangate.com/contact-us/

Also you can log into Avangate myAccount at https://secure.avangate.com/myaccount/

With Avangate myAccount you can:
- review your order history;
- print order details;
- retrieve license keys;
- get invoices for your orders (note that invoices are not available instantly, it may take up to 10 hours to be generated);
- find support coordinates such as phones and email addresses from software publishers that you bought from;
- edit your personal data for future use;
- opt for automatic form fill for future orders with Avangate;
- download purchased software (available only with a Download Insurance Service purchase)

Plus, you can contact them by phone:

Hotline: +1 (650) 963-5701 / (888) 247-1614 (USA/Canada)
+31 88 0000008 (International)
(24/7 English phone support for online payment related issues.)

 

4 (1)
Article Rating (1 Votes)
Rate this article
Attachments
There are no attachments for this article.
Related Articles RSS Feed
Your software does not do what I need, I would like my payment refunded.
Viewed 6432 times since Wed, May 13, 2015
What is a Personal license?
Viewed 7668 times since Wed, May 13, 2015
I have just purchased the wrong program. Can you give me the refund to purchase the right program?
Viewed 7097 times since Wed, May 13, 2015
How to upgrade the program?
Viewed 9061 times since Thu, May 7, 2015
What payment methods do you accept?
Viewed 62735 times since Thu, May 7, 2015
What are the trial limitations?
Viewed 7013 times since Thu, May 7, 2015
Can I purchase the second license for discounted price?
Viewed 6876 times since Wed, May 13, 2015
How do I cancel my monthly subscription to Movavi Video Converter ?
Viewed 10469 times since Mon, Apr 3, 2017
How to receive your program(s) on CD?
Viewed 6376 times since Thu, May 7, 2015
What is Download Insurance Service?
Viewed 15380 times since Thu, May 7, 2015