Movavi Screen Capture Articles RSS Feed
I receive error message when I start/stop recording my screen
Viewed 88836 times since Fri, Nov 27, 2015
To resolve this problem try adjusting some Screen Capture settings first. Go to Settings -> Preferences -> Video menu of Screen Capture program and enable option Use DirectX for capturing or Use alternative capture mode (one of these options wi... Read More
Recorded file has no video, only audio is playing
Viewed 43728 times since Tue, May 26, 2015
Firstly, you need to check if there is no video in the recording itself or video disappears only after saving the recording to a video file. In order to do that, please record a short sample video and check its playback in Screen Capture preview wind... Read More
I receive error ’Crash dump created’ when I start recording
Viewed 32968 times since Tue, May 26, 2015
Open Capture -> Options -> General menu, disable Intel and NVIDIA GPU hardware accelerations. Then go to Video tab and select Screencast mode. Open mode Settings, select Motion JPEG codec and 30 frames per second value for the maximum recording... Read More
How to reinstall the program?
Viewed 19978 times since Wed, May 6, 2015
Please uninstall the software using Start -> Control Panel -> Programs and Features. Download and run this cleaner tool. Temporarily disable antivirus and firewall. Download your program at the following link and install again. Read More
Recorded video and audio are out of sync
Viewed 19928 times since Tue, May 26, 2015
Firstly, you need to check whether de-sync appears during the recording itself, or only after saving it into a video file. In order to check that, please record a short test video, stop recording and check video&audio sync in Screen Capture'... Read More
Quality of recorded video is low
Viewed 13328 times since Tue, May 26, 2015
Open Settings -> Preferences -> Video menu in Screen Capture and set Frame rate to 60. Make sure that Output frame size is set to Full Size. Close program settings and record sample video, after recording check video quality in Screen Capture p... Read More
Program interface is too large or too small for my screen (DPI issues)
Viewed 12535 times since Tue, Jan 31, 2017
There are cases where unusual screen DPI causes program interface to scale incorrectly and similar issues. Common symptoms are: Program interface is too large visually, or doesn't fit into screen; Program interface is too small; Captured video ... Read More
I receive message ’program is already running’ when trying to launch Screen Capture
Viewed 11059 times since Wed, May 27, 2015
If you receive this message and Screen Capture is nowhere to be seen on your screen, it most probably means that the program is hidden to system tray. It is usually located in the bottom-right corner of your screen. Screen Capture icon may be either ... Read More
Can I schedule start time and duration of my screen recording?
Viewed 10479 times since Tue, May 26, 2015
This article is a copy of one of the pages of Movavi Screen Capture's user guide. You may visit it here. To the left there's also a number of paragraphs regarding most program features. Scheduling You can use Movavi Screen Capture to record... Read More
Cannot save recorded file into media format
Viewed 10267 times since Tue, May 26, 2015
If you receive error message after selecting output format (Save as option) and clicking Save button, please open Settings -> Preferences -> Video menu and disable Intel hardware acceleration and/or NVIDIA hardware acceleration. Most likely you... Read More
Quality of recorded audio is low
Viewed 9985 times since Tue, May 26, 2015
Open Settings -> Preferences -> Video menu in Screen Capture and select the highest available quality from Audio quality list. Close program settings, record sample video and check audio quality in Screen Capture preview window. You can also ma... Read More
A small window stating "404 Not Found" blocks the program after launch
Viewed 9366 times since Mon, Jan 16, 2017
Our programs usually show special promotions, usage manuals or other useful info after their launch in separate windows. The content of these windows is variable and is loaded from our server on the fly. Therefore, in case there are any connectivity ... Read More
Is it possible to record from several screens (monitors) at once?
Viewed 7382 times since Tue, May 26, 2015
Yes, it is possible. To record from several monitors at once launch Screen Capture, click anywhere on screen to select random capture area and select, for example, DISPLAY1 from Capture area list in Screen Capture control panel. Then drag the border ... Read More
I cannot enable recording from audio devices
Viewed 7196 times since Tue, Feb 28, 2017
Most commonly this problem is caused by 3rd-party sound enhancing software, for example Nahimic or Sonic Suite. In order to resolve the problem please check your Windows system tray at the bottom right side of the screen - if you see any audio-enhanc... Read More
How can I make a screenshot in Movavi Screen Capture?
Viewed 7024 times since Thu, Jul 16, 2015
In order to make a screenshot please launch Screen Capture program and select Take a screenshot option, or press F8 key. Choose the capture area and then select one of the four options at the bottom right corner of capture area - Copy to clipboard, S... Read More
Screen Capture crashes when I start recording presentation in MS PowerPoint
Viewed 6244 times since Thu, May 12, 2016
In order to fix this problem please do the following: launch MS PowerPoint and go to Slide Show tab; click on Set Up Slide Show button; select 'Use current resolution' option for slide show resolution setting; open your presentation in MS ... Read More
I am using Windows XP and cannot record system audio
Viewed 6136 times since Tue, May 26, 2015
Recording system audio in Windows XP is a bit different from recording audio in Windows Vista / 7 / 8 / 8.1 / 10. To record audio please launch Screen Capture and toggle on Microphone recording. After that select Stereo Mix / Speakers / Mix out / Wav... Read More