The below article is relevant for Movavi Video Editor 11 and higher, Movavi Video Suite 15 and higher, Movavi Screen Capture Studio 7 and higher ('Edit Video'), Movavi Slideshow Maker for Windows OS.
This type of errors can be caused by several reasons:
Try disabling the Intel acceleration on the Video Editor menu Settings - Preferences - Acceleration.
such issues may also occur when the file name or path contain the symbols " * : " ' < > / \ | ?" .
Remove such symbols from the project name.
In order to avoid the issue in the future, check whether your graphic card drivers are up-to-date.
If you have 2 graphic cards and the above methods do not help, consider switching to your embedded card as preferable.
Article Number: 731
Posted: Thu, Dec 29, 2016 10:08 AM
Last Updated: Thu, Dec 29, 2016 10:29 AM
Posted: Movavi Support [firstname.lastname@example.org]
Online URL: http://kb.movavi.com/article.php?id=731