"An unknown error occured" during the export. I cannot save and export my project.


The below article is relevant for Movavi Video Editor 11 and higher, Movavi Video Suite 15 and higher, Movavi Screen Capture Studio 7 and higher ('Edit Video'), Movavi Slideshow Maker for Windows OS.

This type of errors can be caused by several reasons: 

Try disabling the Intel acceleration on the Video Editor menu Settings - Preferences - Acceleration. 

In order to avoid the issue in the future, check whether your graphic card drivers are up-to-date.

If you have 2 graphic cards and the above methods do not help, consider switching to your embedded card as preferable. 

 



Article Number: 731
Posted: Thu, Dec 29, 2016 10:08 AM
Last Updated: Thu, Dec 29, 2016 10:29 AM
Posted: Movavi Support [support@movavi.com]

Online URL: http://kb.movavi.com/article.php?id=731