Most commonly this problem is caused by 3rd-party sound enhancing software, for example Nahimic or Sonic Suite.
In order to resolve the problem please check your Windows system tray at the bottom right side of the screen - if you see any audio-enhancement program icon there, right-click on it and close the program. After that restart Screen Capture and try enabling audio devices (System Audio and Microphone) again.
Article Number: 786
Posted: Tue, Feb 28, 2017 9:12 AM
Last Updated: Tue, Feb 28, 2017 9:13 AM
Posted: Movavi Support [email@example.com]
Online URL: http://kb.movavi.com/article.php?id=786